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“Hope no one has any warranty problems with O'Neil...”

Written on: 05/07/2010

Hope no one has any warranty problems with O'Neil wetsuits, wether it is the Psycho model or any other. I had the 3-2 Heat and it developed 2 thin areas on the backside after less than 3 weeks and let cold water in. Sent back after a week,O'Neil said it was 'normal' wear and tear and refused to repair/replace it. Have had many wetsuits over a few decades and this is the worst customer experience by far. So if you have an O'Neil wetsuit and need customer service be worried, very worried.

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