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“Not recommended.”

Written on: 19/11/2007 by mb14 (3 reviews written)

Good Points
In retrospect only one it's compact.

Bad Points
This list has grown since my last review. After using it for just over 5 months, I have concluded that it was a mistake purchasing a TOM TOM. Below are in addition to several issues pointed in my last review, It DOES NOT work in central London. It is in fact dangerous to be driving with this in central London, or places with lot of buildings around. It easily gets lost and starts giving incorrect instructions and recalculating routes when it's not required. I am not sure if this is the case with other brands, but this one for sure is a disaster. I am not sure if it is legal for tom tom to launch a product with such deficiencies. E.G a car in which the steering malfunctions on busy roads. Recently my car charger stopped working. I had purchased my tom tom from comet and since it's withing warranty I called up comet. I was asked to dial TOM TOM customer support first on . I tried reaching tom tom support and no one answered the call for over 10 minutes in 3 separate trials. This is when a voice kept telling me I was the 1st caller in the queue. Clearly there was no one to pick the calls. I noticed a minor point, once you select the destination it disappears from the screen. This is a deficiency as sometimes when you restart (or it gets restarted due to some reason), you are not sure if it is still taking you to the correct destination.

General Comments
Not recommended.

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