written by mikejon on 24/09/2010
After around 2.5years use, box failed to operate and appeared to be stuck in 'ready' position. Panasonic gave excellent advice via an 0800 number and a method to test remote and box. It appears the box will need to be replaced. Judging by the number of remotes offered for sale separately on eBay, this may not be quite so uncommon; in fact a reputable service agent explained that freeview boxes in general are sensitive and prone to 'blips' such as thunder storms whereas built into TV ones appear to fair better.