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Review Number	7005915
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“avoid at all costs”

written by on 03/03/2017

Ordered a 26 seater minibus to take a group of 20 of us to and from ascot races. A 55 seat coach turned up that was too big to pull up anywhere near my house. Specifically booked a toilet on board (there were 5 children with us under the age of 6) only to find the toilet overflowing with excrement from a previous trip - ideal when stuck in traffic for 2 hours.

i immediately contacted the company helpdesk and have been continually fobbed off regarding compensation since the day of the booking (mid October). Was promised that compensation had been sent to me but never actually received.

will never ever use again.

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“avoid at all costs”