written by reneeleigh on 23/02/2017
EXTREMELY MISLEADING! initially quoted 67.50 for a laptop power jack repair. charged 17.50 deposit which I was not advised on the phone that this would NOT come off the initial quote. then I receive an email to advise that while the initial problem has been fixed, they short circuited my laptop and required an additional £35. I say yes I'll pay £85 do it, they then charge me £102.50 because my quote didn't include VAT. They basically will not return your item until you make payment they hold your item at ransom. for the sake of a £2 (supposed) saving I regret not going to the store local to where I stay. YOU USE THESE PEOPLE YOU REGRET IT