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“IS THERE A NO STAR OPTION!?”

written by Jamalx184 on 20/02/2017

I have NEVER had such foul and disgusting behaviour directed towards me as I did from a member of your team this afternoon. A member of your team tonight appeared at my house to collect the rest of the balance. The balance that was never paid because the job was never completed. The standard the fitter left the blinds in was absolutely comical. No introduction, no hello, nothing. Just sheer arrogance and attitude. I was harassed on my own doorstep for this balance for a job that was supposedly finished last week. It was half completed about a month ago - we have never heard anything since. I was then threatened if I did not pay he would enter my house to take the blinds, and if I didn't let him in, the police were going to be phoned. I explained I was the only one home but this made no difference. Eventually he told me he would wait on someone else arriving home - to which he never did. He waited around five minutes. I have NEVER felt so SCARED in my entire life in my own home. Think it is DISGUSTING you allow your staff to speak and approach people like that. Oh, and did I mention, I'm only 20 years old. Yes. An older man spoke to me and harrased me like that when I was home alone. Absolutely disgusting. The blinds are being removed tomorrow and because of your horrific staff you will ultimately lose the sale. Hope you're proud of your staff.