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Review Number	698407
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“C0n! ”

written by on 26/10/2010

C0n!

Made a claim 3 months ago with my 2 month old H T C D esire. Kept asking me to send things in including a birth certificate! but instead of asking it all in one go waited until I had sent one thing in before asking for the next. Then they decided they wanted an email version. Total time on phone to a premium number =3 hours 14 minutes costing MORE money

Now becuase the phone is 5 months old (due to a 3 month delay by them) I get 'reconditioned' phone worth the same value after paying a 25 pound excess

Do not waste your money!!!!!!!!!!!!!!!!!

I thought I was safe by reading the terms and conditions but NOT clear at all. I will be making a complaint

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“C0n! ”