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★☆☆☆☆

“Incapable of contacting me with a quote ”

Written on: 15/02/2017 by Diya192 (1 review written)

I have requested a quote on several occasions, being the first one about two months ago, and the most I have received was an e-mail from one employee saying:

"Thank you for your enquiry, Sorry for the delay in responding.
Can we still help you with your vehicle issues?"

It looked like they didn't even bother reading my message... I responded saying that they certainly can help me sending me a quote and after two more weeks I'm still waiting for them to get back to me...

In the meantime they are bombarding me with promotional e-mails saying how great customer service they have and great services they offer... which I find really ironic.

They are very informal, and if they are like this just for sending a quote for a standard cambelt change I don't want to ever imagine how would they be if you have to claim against a work badly done (warranty), etc

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