written by sophiebbcc on 21/09/2006
Good Points
Web site Chat service and staff.
I would recommend anyone with any questions about secured loans to use the chat service. I did it from my desk at work! {don't tell my boss}
Bad Points
None
General Comments
I was looking around many websites for a quote, Net Loans was one of many offering very attractive rates. There were some questions I wanted to ask before I made a full application. On their site there is a chat service where you can ask questions without committing to an application. They answered my questions but I still just wanted a quote without being credit searched. They told me that they don't automatically search you when you make an application, they look over your case and call you with your options, then if you are interested they take your full details, do a credit search then give to an offer. I agreed and they got me pretty much what I was hoping for. The thing for me which set them apart was that the were not pushy, they answered my questions and reassured me. I would recommend anyone with any questions about secured loans to use the chat service. I did it from my desk at work! {don't tell my boss}