written by on 21/11/2010
I spent £700 on a mimi pliko pramette after lots of careful consideration and being my second child thought I knew what to look for. I am very disappointed with this pram, looks pretty but that's about it.First time the hood got wet when the pram was 2 1/2 weeks old it soaked right through to the pram as the hood is not covered by the raincover then as it was drying out it smelt of ammonia, I rang mamas and papas directly and was told I would be called back within 48 hour, it then took over a week to collect and return the pram, I had to purchase another buggy in this time as I had no other mode of transport and had to do the school run etc, they said they would loan me a pram if I could make it to a store but I live miles away from any of them and neither of us drive. The customer service team were very unhelpful, I was asked if I had cleaned the pram with any ammonia products or my baby had urinated on the pram, as my baby was only 2 1/2 weeks old it had only been used a handful of times I hadn't cleaned it as it was still spotless and how on earth would my baby urinate all over the pram hood. I ended up having to get extra taxis when I needed the car seat as I had no chassis to put it on. The dark dye from the outside of the hood had leaked through to the cream fabric and the fabric itself is not very good quality, the car seat went all bobbley within a few weeks, I only use it once or twice a week so not very good and the bag which cast £95 has gone bobbley and cannot withstand any kind of wet weather, went out one day and it rained and all contents were soaked. Ended up washing pram down myself to rectify smell as the front cover did the same thing. Very heavy when car seat attatched and fills up car boot if we go out with anyone!