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★☆☆☆☆

“Return of Defective Products”

written by Evan10 on 13/02/2017

Purchased a pair of Salming squash shoes, had my first game within a week of receiving them and the sole already started to pull away from the upper. Sweatband insist that I send them back for inspection before they issue a replacement even though I provided a detailed photo of the defect. Terrible policy as the only one who is being put out by this is me THE CUSTOMER!!!, I have matches to play this week with no shoes to play in. I would have understood if I purchased the shoes months ago but they were just delivered. Also, were stated as In Stock on the site and after I placed the order was advised not in stock and had to wait over a week for them to be delivered. All in all, not impressed and would recommend a different brand as Salming is taking no responsibility and will definitely be my last purchase from Sweatband.

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