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“6 of us dined at the San Carlo on Friday 21/03/08. The...”

Written on: 23/03/2008

Good Points
Nicely decorated restaurant.

General Comments
6 of us dined at the San Carlo on Friday 21/03/08. The food was good, however, it tended to go cold very quickly.

Having booked the table by phone, on arrival they denied all knowledge of the booking, but were able to seat us.

After 30 minutes they took our food order, but had not asked us what drinks we required. All in all, the service was quite simply abysmal; it was slow, and most of the staff were very disinterested and had a bad attitude (until it was time for the bill).

Everyone who eats there - be warned; check your bill.

We received our bill, and had been charged £240.00. On closer examination, we had been charged for an extra garlic bread, 3 extra main courses that we had not had, extra drinks and vegetables we had not ordered.

We queried the bill with the manager, but did not inform him what the discrepancy was. We simply asked that we receive the correct bill for what we had ordered.

The bill then miraculously appeared with the correct items we had ordered, and the correct price. We had been over charged '£70.00 on the first bill.

It is not acceptable in this day and age, particularly as there is so much competition in central Manchester to rip people off. Which is what this restaurant is blatantly doing.

What with this and the lacksadaisical and very poor attitude to service we will not be recommending San Carlo or eating there again.

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