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“I find it ironic that they boast about a low price...”

Written on: 22/10/2008

I find it ironic that they boast about a low price guarantee and claim they will match any any advertised price, when in my case they didn't even honor the pricing on their own website. It was only 2 days ago that I placed an order for a front burner replacement for my range...I thought everything was great until I got an e-mail telling me their website had the wrong price listed and that they would have to cancel my order unless I paid almost 50% more than the price that I was invoiced and credit card charged for. I would expect a company that promotes it's customer service to honor their mistake and say thank you for finding their mistake so it could be corrected for other customers. But I guess in the honor of our election season they seem to be in keeping with the politicians..Say one thing..Do another!

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