Report Abuse

Report this review to the Review Centre Team

Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!

654110

Why are you reporting this review?

If you represent this business why not claim your page by creating a Free Business Account where you will receive improved review monitoring functionality.


★☆☆☆☆

“Space, dont touch with a big stick unless you want to...”

written by on 24/03/2011

Space, dont touch with a big stick unless you want to get pestered & abused.



Never written a review before and only after my recent experience with Space Kitchens, wanted to write one. Have always read reviews on everything before purchase and being offered cheap kitchen from company I'd not heard of before was no different.

The reviews here were quite against Space as a company but I was willing to give benefit of the doubt as someone was booked to come and see us anyway and as we were going to be looking at complete kitchen refit in 6-9 months, couldnt hurt to at least get the "designer" in and give us some pointers, bring some brochures etc.

The reviews here on how long you will be with the designer are all true. 7:30pm appointment and he left at gone 10. Took some measurements and gave us some ideas (might need to knock out wall for what we want but as bungalow shouldnt be expensive as not supporting wall). They quoted £16k for building work & kitchen supplied and fitted, which I think was over the top and guy who spent bit of time on phone to his boss while here thought so too as their bespoke builders charged a fortune, but he was obliged to give ball park figure. All was ok so far, we would have think about it and they were to come back with cheaper deal.

Next day the "factory" called and asked how had gone and could they send a factory rep in as they could supply direct cheaper than the "office". I said there was no point measuring up again as we were looking to get building work done first. They said no probs, would call back in 6 months after we spoken with builders.

Next day we got another call which was a guy from the local office seeing how had gone and what did we think of price. Said we were going to get some building work done first and look at kitchen later in the year. He said what were we looking at as a cost? He said that if money was no object and he offered us a rock bottom price of £10k, would we have a deal? I said that as theres extra cost with the building work than just to have the kitchen done, might be 6-9 months before we could likely afford. And thats when he got nasty. Said that I could get a builder out of the phone book, have I seen cowboy builders?, they would do dodgy job and have I got kids? Yes I said. Well I would be putting them at risk and then I could go to B&Q and get myself a cheap ass kitchen that would fall apart in 2 years and I would have wasted all my money etc etc. All very aggresive and quite rude. What he didnt know is that Im selling a propery at the moment that I would be getting Net £60k out of after costs and could easily afford the kitchen and the loft Im going to convert, plus the bathroom. I hung up in the end while he was ranting on about what would happen if I dont buy their kitchen. Believe all that you see written on here and always research everything before you part with your hard earned cash. Theres some dodgy companies out there and Space has just joined them.

Now Im writing to watchdog as believe they did a piece on them couple of years ago and worry about vulnerable people they will get to. I work in sales myself with Forklift trucks and I know sales techniques can get bit pushy. But if I hadnt got my feet firmly on the ground, they would have tried to push me over. Very hard sell and aggressive if you even start to sound like you will say no.

Trust me and say no from the first call asking if youre looking for a kitchen. Less aggro and abuse!







Was this review helpful? 0 0