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★★☆☆☆

“This Hotpoint RLA84 fridge worked quite well for...”

written by on 16/07/2010

This Hotpoint RLA84 fridge worked quite well for nearly three years until the door fell off. This was due to the inadequate top fixing which consists of one screw. The fridge location prevents rehanging the door to open from the other side. After the initial episode when the screw was retightened this had to be repeated at increasingly frequent intervals until the screw could be easily pushed in and, of course, just as easily fell out. Clearly the screw housing has disintegrated and there seems little option but to abandon this product and buy a better quality one. The situation has probably been accelerated by the number of shelves provided for use within the door itself. Having intended the loading to the door it seems negligent not to make a more robust hinge to take the increased weight. The Hotpoint service department were most unhelpful. Their only offering was to send someone at an initial cost of £110 without any guarantees of dealing with the problem.

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