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★☆☆☆☆

“my complaint is about the same firm kd but under the...”

written by on 16/04/2010

my complaint is about the same firm kd but under the name maple.i purchased a kitchen 7 years ago,the people were helpfull untill things went bad the kitchen samples i was shown were solid wood and thats what i wanted but on delivery they were melamine i was assured they were the same so took delivery the holes for the lighting were to big the lights fell through the hole all the time.every time the kettle boiled it steamed up to the unit and it started peeling the floor was put down by the same fitters and i think they were blind .the list of problems were endless and could not contact them.last year i had a visit from a kitchen firm and recognised him i asked was he from maple and was told nothing to do with them,on looking at brochures noticed a sticker saying maple and questioned him then he said they were going by a new name.i told him if he wanted my buiseness to sort out my other kitchen,he got on the phone and chatted to sales person and assured me it would be done ha!i didnt hold up much hope and told him to leave my house or i would call police,they phoned me a few times and i just put phone down.mow i have had a quote from kd and the surveior comes today and ive just found out they are the same people again so will get my survey from him and then show him the door.i have no kitchen in at mo so will have to go looking again.hope you have better luck if you go with kd

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