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★☆☆☆☆

“On arrival we were told our Caravan was not ready for...”

written by on 20/09/2010

On arrival we were told our Caravan was not ready for another hour, but we could upgrade there and then for £20 extra to a Silver which we did. However, the bin had not been cleaned, the floor was untidy and the cleaner had left documents on show from the previous user which had their name and address on! We were not sure if it was a Silver caravan, and reception said it was. They also said We were already pencilled in for that caravan anyway but were not guaranteed it whatever that means? We noticed they put a sticker over our standard caravan which we noticed was exactly the same as the silver, so we feel cheated out of £20 which we received no receipt for. The entertainment was very poor, and they were about 3 people in the room. Would not go back again and certainly would not recommend it.

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