Report Abuse

“The graphics card was faulty when it arrived, it had...”

written by joe1joe1joe2 on 11/02/2009

Good Points
Generally a good build...

Bad Points
Took over a month to complete, not the 7-9 working days as promised.

General Comments
The graphics card was faulty when it arrived, it had red lines across the screen. Shouldn't their extensive testing have picked this up? But I have not even said anything to them because I believe they will probably blame the courier

So I have sent just the graphics card back to them, UPS show it as being delivered for over a week now, and I haven't received acknowledgement of this from computer planet yet. I emailed them and they tell me it will be processed today and guess what, it appears not to have been processed as yet.

The whole way through production of the computer they told me it would be ready in this amount of time. It seemed as though they just kept delaying it, they told me that parts were not in stock, even though the computer had supposedly been scanned as all parts fitted.