Report Abuse

Report this review to the Review Centre Team

Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!


Why are you reporting this review?

If you represent this business why not claim your page by creating a Free Business Account where you will receive improved review monitoring functionality.


“Phoned the number on the website to make an...”

Written on: 12/04/2008

Bad Points
Branch addresses on their website, but not opening hours
Phoned number at branch twice and got voice mail but no one ever phoned me back
Customer service was useless

General Comments
Phoned the number on the website to make an appointment on a Saturday, but they could only give me 10 am three weeks from now!

The customer service agent couldn't even find my branch on her system when I found it in seconds.

She just kept telling me how very busy all their staff were and couldn't I get in during the week (I work full time no where near a branch)

Not having enough staff to deal with the ISA season is not a customers problem and I will go elsewhere as they just don't inspire confidence.

Was this review helpful? 0 0