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“I was a very happy customer of HSBC; my salary is paid...”

Written on: 10/05/2008 by toopai (3 reviews written)

Good Points
Has everything that you need in an account

Bad Points
Deadly charges on overdrawn overdrafts

General Comments
I was a very happy customer of HSBC; my salary is paid there, I do cash withdrawals, standing orders, international money transfer (GBP15.00 per transaction), and credit card facilities.

I was always happy with the prompt customer service and prompt transactions.

However, things turned for the worse when I lost my job.

I had to take up the overdraft facility, and without realizing I was overdrawn...

The following month, I was charged GBP25.00, and the next month (still overdrawn without a job) I was charged a whooping GBP100.00. It did not end here even though I managed to secure a job at this point. On the 3rd month, I was charged GBP125.00. This went on until the whole total of charges of my overdrawn overdraft amounted to GBP575.00

That's it HSBC. I am tired of your penalties and moving on to a new bank!!

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