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★☆☆☆☆

“Incompetent. From the first day, appointments were...”

Written on: 15/04/2010

Incompetent. From the first day, appointments were booked incorrectly; I was advised offers had been accepted when they hadn't, they kept getting confused as to which property I was buying. We tried to arrange a mortgage through their mortgage advisor, nearly 4 weeks later, still no mortgage, every time I called; it was because it was proving so difficult to find one. I arranged a mortgage within 30 minutes of looking with the very first person I looked at. I'd rather have not given them a star at all but had to

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