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★☆☆☆☆

“Taking No Responsibility & Are Totally Incompetent!”

Written on: 03/02/2017 by 439Morgan (1 review written)

I have been using Zen Internet services for many years now and every time there is an issue - of which there are many - their technical team provide a wishy washy reason as to why the issue could not be resolved; this includes years of business data having been completely lost due to their incompetency and inability/unwillingness to solve the problem. Here are my reasons for leaving them:
1) Unreliable servers
2) Incompetent technical support team
3) Taking no responsibility for their shortfalls
4) Overpriced
5) Never being given the reason as to why the issue had been created in the first place and what to do in order to avoid it in the future

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