written by mother of three on 17/03/2011
bought this yesterday as it was on offer, and needed a new vacuum cleaner, assembled it and used it, and it has destroyed our nearly new carpet ( we had the carpet put in December), it has left gouge marks and melted the carpet in places... have phoned electrolux, and are currently awaiting engineer. Electrolux use to be the name to buy years ago, can't believe they have gone so down hill (in my estimation anyway).... will keep upated...