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“Don't buy this product or any other hoover product as...”

written by spoon on 11/04/2007

Good Points
Nice colour.............

Bad Points
Heavy and very poor warranty cover
Hoover customer care very poor and not a "free phone number!!!!!" So much for a warranty cover and help.

General Comments
Don't buy this product or any other hoover product as the warranty/customer help line is terrible.

When you purchase this product you are trapped if you have a problem (if over the 28 day that makro give you), the box tells you "dont take back to the retailer contact them ( not on a free phone number! but you pay, and they make more money out of you), i had mine repaired 4 time in 8 months and they finally sent be a replacement, not the same product (got no stock, or stopped making it) sent me a lower model!!! The cheek then finally got money back after speaking to them for over an hour (at makro's cost!!)

I will never buy another hoover product , stick to a dyson

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