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“E and L Wedding Insurance renewed a policy...”

Written on: 17/08/2009

E and L Wedding Insurance renewed a policy automatically that I intended to cancel.

I emailed them, but got no response, so phoned 3 days later and got told cancelling the policy was no problem and they would post me a cheque.

5 weeks and a few calls later, still no cheque, so they cancel the one they've sent and say they will send another. I receive a cheque after 6 weeks, pay it in but it has been stopped.

Another 2 weeks since they said they would send the new cheque and nothing has arrived, phone calls are going unanswered.

Have now approached my credit card company to get the money back. They are incompetent.

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