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“I always book with On The Beach every year without...”

Written on: 12/05/2010

I always book with On The Beach every year without fail and have booked with them for the past 3 years to Turkey in the summer and Egypt in the winter as i go on on two holidays a year and they are always by far the cheapest as hotels with them are really cheap and good value compared to thomsons they are usually about 60% cheaper. I have never had an issues with them but i have been trying to contact them over the past few weeks to see if i can had meals onto the flight as i have a day flight this year to dalaman i have tried the aftersales number and always on hold for lengthy times and never got through, however i spoke to a helpful man in sales i think who advised aftersales are extremely busy at the moment due to the volcanic ash and they were dealing with these people as priority. He advised me to how to use the manage your booking section to add meals on and advised me if i had any other issues just to email them i may wait a little bit longer he said but i would eventually get a response. Do not let the recent reviews put you off using them as the volanic ash has been massive problem throughout the whole country so i not surprised it has been difficult to speak to anyone... Thanks a happy Otbeach customer

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