written by on 04/05/2010
Wish I had read this before !! I paid a 'low deposit' on an £800 pound holiday, of £300. Ha Ha. within the next four weeks they robbed my credit card of over £400 pounds as the rest of my so called deposit ! I am not supposed to be going until September. I wanted to change the date by one week - costs £300 ! If cancel I am told I wont get any of my flight money (£500) back and only £30 each for accommodation. I tried to e-mail the cancellation department (told that they do not accept phone calls) but the email failed to deliver. Just been on hold for 12 minutes at 'position 10'. what a nightmare. they are deceitful, misleading and no help at all. Daylight robbery