written by on 03/09/2010
we have banked with nat west for 8 years never defaulting on our overdraft.
Had a loan for 1 year paid it in 11 months.
tried to apply for another loan,what a sham,they wanted our passports driving licence and building society copy.account report.
a week later they said they wanted our driving licence with pic on/card type.
What?
i paid for experior report shown no faults.
Still no response from natwest.
why are they so slow in making a desition surly if you have a good track record with them why should it be a big ooo are.
2 weeks later still no reply.
wake up natwest get your teams sorted out.
seems to me they just want your money ie 150 per year cost for a 3000 overdraft.