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“Booked a hotel and transfer with TravelRepublic for my...”

Written on: 16/08/2010 by isabella14 (1 review written)

Booked a hotel and transfer with TravelRepublic for my 18 year old daughters first holiday on her own. What a nightmare, the transfer dropped her off in the middle of Lloret de Mar in a badly lit back street at 1.30am , despite paying for transfers door to door, to and from the airport. The driver pointed and grumbled in the supposed direction of her hotel but unfortunately she could not find it and was not able to find her hotel until daylight even though she asked in the local police station for help. The transfer to take her back to the airport just didn't turn up and she had to get a bus to Barcelona and a taxi to the airport which is not an easy task for a very frightened 18 year old. Travel Republic had reassured my daughter after the first transfer fiasco that her return transfer would be trouble free and when i spoke to them to try to help from back in England they were no help at all and just suggested we write a complaint on her return. I would never consider using any part of this company ever again and would caution people to be aware that if problems do arise you will be on your own with them. Unfortunately i have to rate this review but my true rating would be zero in all cases.

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