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“Completely my own fault but Travel republic levy a 20%...”

Written on: 14/08/2010

Completely my own fault but Travel republic levy a 20% charge for cancelling your booking more than 56 days before you travel. I cancelled more than 6 months before travelling but was told I would still have to pay over £100 on a £540 hotel booking. To me that is extortion and there is not justification for it. It's the same lack of persuasive argument that we saw from the banks with excessive overdraft charges.

The site offers good value for money in terms of the actual deals it offers but I think in this day and age they should not be charging customers such high fees to cancel when they've given sufficient notice.

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