written by daveinbrum on 28/01/2017
Having suffered generally appalling service from some of the 'big' providers (British Gas and npower, I'm looking at you), Ecotricity make a welcome change. Instead of automated phone menus or confusing web forms, you can phone them and speak to a real person or send them an email, and you generally get a fast and helpful response. Their strong environmental credentials and reasonable prices are a bonus. I would urge anyone with a big-name supplier to consider moving, and if you do, you could do a lot worse than Ecotricity.