written by Tadros1234 on 28/01/2017
I would give Fedex service zero stars if it was possible, especially in large metropolitan areas like NY where I live.
The drivers go to thebuilding front entrance and leave a tag that usually will fly away with the wind, they never try to come to the apartment door. Basically, if you do not know that you are expecting a package, it will be returned to the shipper, basically by the driver's actions , the receiver pays for a service that was not done. I wish to see a Class Action lawyer to take them to court....it is horrible service when compared with UPS or even the USPS.
Everyone that I know who lives in a metropolitan avenue dreads the day the a FedEx package is expected.
If you go to a FedEx center and see the long line with people picking up their packages, instead of it being received at their home or business , you can see the magnitude of the problem, compare this to aUPS facility which is usually empty with few people picking up packages !!!