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“Focus 100% on lofts only ”

written by graham3030 on 28/01/2017

During last year we requested a visit to look at our ideas for a loft conversion and also single storey extension and some changes to the downstairs area. We made this clear at the outset.

The consultant arrived on time and was very efficient and indicated that Loft Plan could only do the loft. As the conversation progressed, the chatter then moved towards, 'well, we can arrange for other work to be done'. I have an email containing wording 'happy to provide you with a quotation for the ground floor changes'.

He went away and we were expecting some form of drawings (at least for the loft).

Time went on...and since mid October 2016 have heard nothing.

I'm sure they do good jobs of lofts, but their model seems completely geared to this - wham bam loft done. No focus on anything else.

It would have been better not to agree to provide drawings for the project, rather say they will and deliver nothing - in fact not even a courtesy call or email to say sorry, we unfortunately do nothing other than lofts.

Provides me with no confidence for any recommendation other than poor.

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