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☆☆☆☆☆

“MY EMAIL TO YES LOANS: ”

Written on: 23/12/2005 by kwaka750 (1 review written)

Good Points
None

Bad Points
Brokers soon took my money then offered an over the top loan. Read the small print!

General Comments
MY EMAIL TO YES LOANS:



Loan quoted: £6,000 over 36 months @ 14%. £205.06 per month, total repayment £7,382.36



This is the quote you gave me, you passed it and asked for a £49.50 payment which I sent, and you sent me a letter stating this.

Then you send me a letter today saying to call Welcome Finance and complete the loan on the telephone.

I did this and they quoted me a £3,000 loan over 2 years, £189 per month, total repayment £9,000, or £3,000 over 3 years, £219 per month, total repayments £15,000



YES LOANS REPLY:



Dear *************



Thank you for your recent email. I am sorry to hear that you feel you have been misled, however, as our terms and conditions clearly state, you have been accepted as a client of Yes Loans, not guaranteed a loan. If you refer to your clients copy of our terms and conditions you will see that Yes Loans works with a panel of lenders in attempting to secure the requested finance, and that no loan is guaranteed.



However, we may still have many options available to help you, in order to discuss these options in detail please contact our Customer Care Department on 0871 282 4444 to speak with a member of our team who will also be able to discuss any other issues of concern.

Kind regards,

Yes Loans

Customer Care

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