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“Attempted to cancel”

written by Coreyo173 on 12/01/2017

Upon taking out a car insurance policy I was told to submit proof of NCB etc. which I sent out immediately. I then received an email ,a text and an answer phone message confirming they had been received. To my horror a few days later received a letter saying my policy is to be cancelled as I had not sent any proof of NCB etc., cue another 30 mins on hold trying to get through and a member of their staff confirmed they had received it.

A few blissful days pass.

Another letter arrives.

I once again quote the now extensive receipts they had sent me , and an uneasy ceasefire is formed.

Several weeks pass and I now rest easy knowing I am fully insured and have a library of proofs to gleefully quote any interrogative officer or insurer.

Unknown to myself the Octagon minions have been stirring, seemingly perturbed by my reinstated peace of mind.

Another letter arrives.

Octagon have tried a flanking manoeuvre and have unceremoniously dumped yet another enquiry on my now very familiar doorstep- " please supply the following documents" a list of licence details, further proof of address as well as codes , in fact everything excepting a list of childhood fears to be sent immediately.

The letter ends with the same death knoll "... there will be no alternative but to begin cancellation proceedings".


Frankly I'm tempted to call their bluff and charge headfirst into a legal battle but some sense remains, although eroded by looming constant threat of making me drive illegally.