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“FAKE BANK XMAS & NEW YEAR RUINED AFTER DEPOSIT...”

written by Hays147 on 04/01/2017

This bank ruined our Christmas and new year as I had money transferred into this account but then could not get a balance when I tried calling their number and all over the bank holiday, so when I finally got through to them today to find out what was going on they said we have locked your account and have taken your clear balance of over £355.00 after the money transfer had gone in as you have given your card details to someone who has now drawn out in excess of £2000.00 Yes IN EXCESS OF TWO THOUSAND POUNDS, they then went on to say we need our money back within the next 24 hours or there will be trouble at your door can you pay this now.


Worst bank I have ever dealt with, when I asked to speak to the fraud dept they will not transfer you just the same if you ask for a manager, buy the way I don’t think they have a fraud dept as these guys are just in a law to themselves as the money that was transferred into my account and the cleared balance would have come to around £360.00, but now they have told me that they are keeping all the funds due to this fake transaction that they allege as I have given my card details to some stranger apparently, however this is news to me .


I have now gone to the POLICE about this and have also seen all the negative reviews that this company has, watch out account holders these guys are professionals


Remember a debit card is a debit card and not a credit card as these guys are trying to make out, I have never known anyone to be able to go 1) overdrawn and two to the extent of over £2000.00 in one transaction ARE THEY FOR REAL DO NOT PUT YOUR MONEY WITH THIS BANK THEY WILL NOT HELP YOU


What a load of rubbish, all ok when you go to set the account up but when they see money coming in they go on the take you have to call the police in as I have done, next step watchdog, rogue traders, AND trading standards Ect SEE YOU IN COURT GUYS DONT BE LATE AS TIME IS MONEY