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“Poor service ”

written by Damarion398 on 23/12/2016

I placed an order for delivery on 23rd December approximately 1 month prior to this date. I received an email on the evening of 22nd December stating that the delivery would not be made until 24th December due to an item not being in stock. Why not send the rest of the order on the correct day? Stated that delivery could be at any time that day as this is parcel force policy. This is a clear lie from this company as couriers will guarantee delivery before 1pm for a supplement. Obviously the company is more concerned about profits rather than customer care. Customer service absolutely useless. No offer to refund delivery charges.

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