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“... do you have time to prove you are innocent?”

Written on: 16/12/2016 by TheMomentHumansBlink (20 reviews written)

... cancelled my account on 5th May 2016, spoke with customer services. then received a bill for 3 months. contacted customer services who said they could not trace the call i made in May 2016. told them it is from a work phone that is unregistered so unlikely that it would show on their system, nah, they didn't believe me. told them that there was no usage and that should prove it, nah, lots of people have an account and not use it, he says. received a demand letter from CARS (credit account recovery solutions). finally received the phone statement today from my organisation after heavy scrutiny re: information governance. guess what! i called them 5th of May @ exactly 14:51:38. they can stuff their trimmings up the gut of a fresh organic turkey.

... my advise is use the hands-free feature of your phone and record the conversation whenever you get in touch with them. don't trust them (obviously)if you still wish to take a gamble and use their telecoms services. i will leave you to decide your own fate.

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