Report Abuse

“Rude demanding and aggressive”

written by Daltont316 on 15/12/2016

On pick up the member of staff demanded that I pay 20 euros a day breakdown and excess insurance - I said I had taken my own insurance out and she said it made no difference - with difficulty I stood my ground and pointed out that they had my credit card details. The woman was rude and aggressive no way to start a short break. In the 30 years of hiring cars I have never had such treatment. I think most people would have backed down in the face of such bullying - the car I got was high miles 80000km and covered in dents and scratches which made the excess insurance all the more ridiculous. Avoid this unscrupulous company