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“Lost Quote- poor IT ”

Written on: 04/12/2016 by MoniqueMeyer (1 review written)

I was about to take out house insurance with Churchill, being happy with the quote and it being a recommended provider by a "which" etc. I duly received an email with my quote and reference number & attempted to purchase. Had over 40 minutes of frustration trying to log on (" your log on details matched but account still locked"). Eventually got on - no quote to be found, just an out of date car quote . If this is a sample of service - then I am now going to another provider - anyone considering Churchill may wish to note the issues I had just trying to buy- never mind if I ever needed to claim. Very disappointing & expected much more

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