Ladies Workout Express NFFS

I went for a trial class at the Harrogate Ladies Workout Express gym in Jan. I then signed up for a 1 week free trial which would then bring me to a membership. However I was immediatly charged the £35 joining fee and had to pay the first month there and then. I was basically railroaded into getting my membership there and then.

The staff were rude and unfriendly and had no interest in showing me any of the circuits or the machinary.

I soon decided to cancel my membership, but being an idiot I had not read the terms and conditions and didnt know I had to sign up for a year as it was never pointed out to me, and they didnt exactly give you much time to read over the contract. I have ended up being referred to a collections agency and have had to pay out nearly £400 in fees.

I have used a lot of gyms and other sporting facilities and I have NEVER been treated like this. I think it is absolutely disgusting.

Joined the ladies workout express in Glasgow when it first opened. The fact that the first 100 members had no joining fee was one of the pros, also at the time the staff seemed really friendly and there was a nice atmosphere. However, 4 weeks later, everything changed drastically. Attitude of the staff was appalling! Wouldn't even get a word out of them and they always seemed too busy at their computer. The nice atmosphere which was there at the beginning had now changed to a gloomy, dreadful atmosphere. They didn't even invest in fans and didn't even open the windows. Instead, they claimed that keeping the lights off kept it cool? Awful! It just made it all dark and gloomy.

The 'boss' was nice at first, but then her attitude changed. She became cheeky and spoke to others as if she was speaking to children. Was very arrogant and all I got was a hello out of her when walking in. It's as if she liked to put others down. Later on I found out I was conned into a years contract. Was being told by someone else I could have joined for three months before the boss came and rudely stopped the conversation so I could not find out more.

The machines were ok, was shown how to use them once. Few weeks later, one of the women told me I had been doing it wrong. I was very annoyed at this fact as they don't even stand and show you how to use it especially as it was the first time I had joined a gym, ever. The way they sit at the computer and ignore everyone is as if they're doing a top government mission. Few months into the gym - they bring in a very cheap cross-trainer and treadmill, at a charge of one pound per session on top of the £30 monthly fee! Proved to be very unpopular and they then returned it. They couldn't even be bothered to fix the pedals of the bikes and at times the boss seemed a little racist. As soon as a White person walked in she would be right next to their machine talking to them as if they have known each other for years whereas with others she wouldn't even acknowledge the fact that there'd there and would sit at her computer.

Can't wait until my contract is over as there is no chance in hell I would ever renew my contract with them. I would also advise people not to join their gym. Appalling behaviour of staff - very cheeky and arrogant. Only friendly once I had been conned into joining for a year and couldn't even cancel my contract. Please go somewhere else. Even their machines creak and are dirty! Save your money and join a different gym.

PLEASE DONT JOIN THIS PLACE, YOU WONT GET ANY RESULTS and will be a nightmare to cancel it later.

I would never recommend this place. I joined a Ladies WorkOut Express in Massapequa IN 2008. One ladie was nice and talked with me somethimes, all the others was just so busy looking the computer that they never saw me coming or going out. In January 2009 my husband asked for them to cancel my 1 one year contract that would end in April, they told us to come in in March. I did it. In March i was there and asked the ladie called Nancy to cancel my contract and make sure they would not renew my contract because i also was moving from the area. In the midle of the process of selling a house and moving to a new house, we were really busy. This month I took a close look to my bills and realized that Ladies Express still was charging me 4 months after i asked then to cancell it. I went there 2 times, plus called many times. The owner, Shelly was there and didnt care any minute. She said it was my fault that i didnt write a letter asking for cancel!!! It was never her employe fault who didnt write down or didnt give me instructions about writting a letter to then. She treat me like if i was a lier and was acusing her employe who works with her for so long. It means that i have no importance but her employe who didnt do the correct job was right! Nancy had the corajous of tell me she didnt remember me asking her to cancel it!!!!But i was there twice and asked for cancelationg before in January and in MArch, how she can say that she doesnot have any notes about it? She barely know what she is doing there. I started to feel very mad because all the money i spent there was not worth to it. The service is poor, the circuit didnt work, i didnt loose any pound going there and it was not an inspired place anyway. The Franchise company called us and said they only could refund us if they got one autorization for it, what didnt happen because Shelly didnt want refund us. They are not professional, not kind, not interested in keeping people around happy, they only care about get money from stupid ladies like me who once signed a contract with them. I wont get any close of this place, wont recommend it to nobody for ever. I guess they will lose so much more than 120.00 dolares because i want make sure to let people know how nasty they treat people and how irresponsable Nancy was when i asked her to make sure that i would not renew my contract. Lets see for how long her gym will be open.

PLEASE DONT JOIN THIS PLACE, YOU WONT GET ANY RESULTS

I have called Ladies Workout Express NFFS many times to cancel my month - to - month that was advertised in the newspaper in Iowa City, and they will not return my call, I called the home office that does the billing and they cannot cancel it because the North Liberty site entered it in for a 36 month contract. Called for the 4th time, let see if I hear back. Will post on if they did or not. I will not tell anyone to join this place. Times I did go I thought it was not worth it.

I participated in the 12 week sauna study. I am currently an intensive care nurse and work 3-4 twelve hour shifts per week (7a-8pm). During this process I tried to make it in during the small time frame of hours the club is open, but fell short due to illness and inconvenience. When I did get to the club it was overly crowded with no machines available.

Now at the end of this "study" which no one has weighed my or taken my measurements they will not allow me to cancel my 2 year membership. I am an avad club participator and am very dissapointed at the services provided.

As soon as I joined up I was totally ignored by staff, who never even looked over to see anybody. She was constantly looking at the computer. No interaction at all with any kind of staff. When I first signed up she was very nice, but not at all knowledgeable of machines.

I personally think Ladies Workout Express NFFS gym is not worth the money for that kind of service.

When I joined Ladies Workout Express NFFS, I was told I could also go to other affiliate clubs. I was not told there was a limit to the use of other clubs. Now I am told you may only use another club twice a week. I am unsatisfied with my gym. The circuit training was having no effect on my weight. I need something more which I knew another club had treadmills, elliptical and classes. Now I am being told that because it is not in writing that you can go to other clubs, that it is a breach of contract and I can't cancel the membership under any circumstances. I would not recommend this gym to my enemy.

Ladies Workout Express NFFS offers free personal training, one on one support, and they are very kind. There are no vending machines which isn't so good but this gym is an excellent value!

Ladies Workout Express NFFS had only 4 outdated treadmills, that rarely worked and no elliptical machines! The club closed its doors 3 months into a 2 year contract, but I was required to finish paying $39.95 for two years or be sent to collection. Horrible business ethics.

My Ladies Workout Express closed without notice, and the national organisation will not issue me with a refund, and are turning me over to collections for failing to pay the rest of my contract, even though there is no gym??