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“Beware: Comet Accessories UK is based in France in...”

Written on: 18/07/2010

Beware: Comet Accessories UK is based in France in Moussey la Neuf.Communication between departments is poor. I bought a pasta maker which did not work properly. I contacted the company as advised and was told to send it back for a refund. P&P was not to be refunded as I didn't email the company with full details, although the person I spoke with gave me a reference number and a return form. The refund took weeks to sort out as yet another department, in Paris this time, was handling it. C/A were to email me to arrange return delivery but didn't contact me. I went ahead with the return but the cheapest I could get was £22* with Parcel 2 go who were great. I would never buy anything from this store again. I advise everyone to look thoroughly through websites as a UK firm is not necessarily UK based. Avoid at all cost.

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