written by Patrick Kennedy on 07/07/2006
Good Points
I can not think of any
Bad Points
Poor customer service
Poor communication
Will stall on claims
Will try not to pay a claim
General Comments
Hamilton insurance will not only take your accident insurance premium each month, but they will delay legitimate payments to try and put you in arrears on your next payment so they do not have to pay any change in circumstance that you report, as you should do, even though it does not affect the nature of the claim, it is used against you. If in the past you were unlucky enough to take a loan out with HFC (the owner operators of Hamilton Insurance in the UK), you will find that premiums that have been made up front have been returned to HFC if you should fall into arrears.
To me, this company is what is wrong with the insurance industry in the UK. Now, due to very serious ill health like the other reviewer, I have found that the insurance taken out with Hamilton Insurance, and that I have paid for over the last 4 years, is not worth the paper it is written on.