Report Abuse

Report this review to the Review Centre Team

Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!
538915

Why are you reporting this review?
If you represent this business why not claim your page by creating a Free Business Account where you will receive improved review monitoring functionality.


★☆☆☆☆
WRITE A REVIEW

“This was our first time on the Destiny...and our last!...”

written by on 22/05/2010

This was our first time on the Destiny...and our last! It was dreadful. The entertainment was abysmal..poorly designed and staged shows with entertainers who couldn't even sing in tune!The All Inclusive package had changed the day we boarded, so was not what we had purchased. (Breach of Contract? )..and working it out we certainly did NOT have value for money but Thomsons did averaging at leat £70 profit from us alone! Besides that there were too few staff on board especially drinks waiters...strange that..Also the ship was jaded and in need of refurbishment. We complained about the standard of our cabin(eg.very noisy and a smell of diesel), and asked for an upgrade which we were quite willing to pay for, but were told there were no other cabins available. When I made a written complaint we were informed within a very short space of time that another cabin was available. Hmmm!

Everyone on board was complaining at the changes and poor standards. I feel Thomsons will lose very many loyal customers due to the poor quality of this cruise. In the past we have always enjoyed our cruises with them, but will be looking towards other cruise lines for future holidays. Shame on you Thomsons!

Was this review helpful? 0 0