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“Having stayed at Kiln Park we had booked an upgraded...”

written by on 03/10/2010

Having stayed at Kiln Park we had booked an upgraded caravan only to find that the carpets where filthy, my 3yr old son had to sleep with us as the single beds where mouldy. the caravan smelt of cigarette smoke.

There was no plug for the kitchen sink and the washing up bowl was cracked so impossible to keep water in the sink. There was 2 tin openers in there and neither of them worked. The fridge froze the food including a dozen eggs which had to be thrown away.

To say we had upgraded to a better caravan we had thought the position would have been better, we where right onto the facilities but the noise was horrendous until midnight.



The swimming pool was old fashioned,wasn't happy that we had to remove our shoes in the arcade area before entering the pool changing rooms, this was obviously not for hygiene reasons because the floors where filthy. We managed to get into a family changing room and it had a strong odour of urine. The changing rooms where freezing cold, the showers where freezing cold and the lockers where pool side, half didn't work and the ones that did had no wrist band on the key.

We where disappointed that the pool only had one slide and that 3years olds where too young and adults couldn't go on to accompany them.



Had a meal in the Mash & Barrel, starter was still frozen, main course was a very small portion-more like a child's portion.



The weather was not brilliant and I know the site have no control over that, but, we walked along a sloping tarmac footpath that was very slippy, my 3yr old son slipped and fell bumping the back of his head.



I will not be returning to Kiln Park and although I have been to other Haven sites in the past, I will be very cautious in future.