written by mcpigeon on 18/08/2008
Good Points
The restaurant staff were friendly and the food was good quality.
General Comments
I think it was over priced, does not seem to be a 4* more like a mediocre 3*. We booked a room for 2 adults and 2 children (5&2). We paid almost the same price for the children as the adults and we requested a large room to accommodate all of us - again paying extra - when we got to the hotel it was a normal size double room jammed full with 4 beds and I thought the room absolutely reaked of stale cigarette smoke!
Found some of the reception staff to be unhelpful, and said that this was the largest room available. We eventually had to upgrade to a suite and pay a further £520! The carpet was dirty and the electrical and toilets were not maintained.
The "beach" looked like a building site to me, with no proper sand and the pools appear to have not been maintained with sharp and broken tiles throughout.