written by on 03/12/2016
Booked a 4 night trip to Iceland with tours included , later found out that the flight times would of used up
2 days of the trip the dates we had weren't available so was offered better flights and hotel on a different date at a cost of £100 eachb(6 of us ) . At this point I went crazy down the phone at the guy who soon changed everything again to give us an extra day and better hotel for £60 each . We were happy with this . The trip turned out to be fantastic . We had northern lights tour booked it occurred exactly as was booked , golden circle tour was booked and was a brilliant day and last tour was whale watching but the driver read our booking slip wrong and went without us to the boat , I rang clear sky to complain who rang the tour company and had a mini bus to come back and collect us all so we made the trip . The phone staff could not have been more helpful . The only frustrating thing iof using clear sky was the arranging flights and changing dates and cost at the beginning of it all . This was all booked through groupon originally .