written by on 02/12/2016
Totally and utterly unreliable. It took ages for the first service to be arranged for the new Home Comfort contract - bearing in mind that they do not accept taking on the boiler. controls etc until they have carried out this first survey and service this can be risky for the customer. Then, throughout the day, I received contradicting reasons why they were going to be late and then eventually why they couldn't turn up at all. If they are going to lie, sorry I mean give an explanation, surely they should get their story straight first. A day off work totally waster. I regret ever having taken out the contract in the first place.