written by on 08/01/2010
took ages waiting for an assistant for us to open the account,then there was no real need for my daughter to be there as well.
nothing was given away as a free gift and when i mentioned a money box i was told they had ran out of them!
after 3 months we are still waiting on paying in books and anything else to arrive.
when i telephoned to ask where they were i was told they couldnt deal with it over the phone i would need to go in!!
i shall cancel the account + another one for my son which was opened not to long ago as well as he hasnt received any details either!
very poor
i would of liked some information of how the young savers of today should be encourged to bank with lloyds and how they can tempt them too.