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“i am astounded at the poor service. i am in customer...”

written by on 30/04/2010

i am astounded at the poor service. i am in customer service and understand it from both sides.

issues;

agree to port a low rate mortagage, then back out on a technicallity because i paid them back 46hours before i should have done

unable to spaek to anyone in authority

spent the whole day on the phone to people who cant make decision

just the worst bank going.RBS and nat west were kicking the door down to do business. dont use them. i am now closing my saving account and the families accounts and they dont care

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